Has something gone extremely incorrect and you do not understand what to do? Here are the concerns that I hear all the time from purchasers.
Does eBay have a Customer Service Department I Can Phone?
eBay are infamously difficult to get in touch with, need to you ever require to – it in some cases looks like they anticipate the website to run itself. You can email them, as long as you do not have your heart set on a meaningful action: go to http://pages.ebay.com/help/contact_us/_base/index.html. You may have much better luck in a ‘live aid’ webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.
Just eBay Power Sellers (sellers with an extremely high feedback ranking) get to phone client service. The opportunities are you’ll have gone to all that problem for the opportunity of leaving an answerphone message.
It may appear vicious, however think of the variety of individuals who would call eBay every day with the silliest concerns if they provided their contact number all over. Its Wild West nature is, in such a way, part of its beauty.
eBay Sent Me an Email Saying They’re Going to Close My Account. What Should I Do?
This e-mail asks for your password? It’s a rip-off, an effort to scare you, make you provide up your information and then take your account. They even provide an unique ‘Account Guard’ as part of their toolbar, which lets you inspect that you’re not offering your password to a dodgy phony website.
It Seems Too Good to be True. How Does eBay Make Money?
For you, the purchaser, eBay is totally free. Sellers, however, pay all sorts of costs: a listing charge for each product they note, a last worth cost (a portion of what the product offered for).
It’s undoubtedly worth it to the sellers, however, or they would not continue utilizing eBay. The system is rather effective, and essentially forces both eBay and the sellers to keep their earnings margins as low as possible – otherwise costs will just go expensive and the purchasers will stop purchasing.
How Safe is eBay?
Well, as it occurs, that’s the topic of our next e-mail! All of eBay’s security services for sellers and purchasers are in one location, called ‘SafeHarbor’.
Here are the concerns that I hear all the time from purchasers.
Just eBay Power Sellers (sellers with a really high feedback ranking) get to phone consumer service. For you, the purchaser, eBay is totally free. Sellers, however, pay all sorts of costs: a listing charge for each product they note, a last worth charge (a portion of what the product offered for). All of eBay’s security services for sellers and purchasers are in one location, called ‘SafeHarbor’.